Operation and Maintenance Services

Operation and Maintenance Services for Industrial and Commercial Facilities

Managed operation and maintenance programmes for industrial plants, commercial buildings, and multi-site facilities. Electrical, mechanical, civil, and utility systems maintained by trained on-site teams, planned to prevent failures and documented to keep your facility audit-ready at all times.

Planned Preventive MaintenanceSLA-Backed Breakdown ResponseMulti-Trade On-Site TeamsAudit-Ready Records
About This Service

A Facility That Is Maintained Well Rarely Needs to Be Fixed in a Hurry.

SCFM provides managed operation and maintenance programmes for industrial plants, commercial buildings, and multi-site facilities. Electrical systems, mechanical equipment, civil infrastructure, and utility services are maintained by trained on-site teams running planned preventive schedules, so failures are caught before they become stoppages and your facility stays compliant, operational, and audit-ready.

Planned Preventive Maintenance, Not Reactive Fire-FightingMost facility breakdowns are predictable. SCFM O&M programmes run on structured preventive maintenance schedules designed to catch deterioration before it causes failure. Planned maintenance visits, condition checks, and service records are maintained so your facility team is never caught off guard.
Trained On-Site Teams Across Electrical, Mechanical, and CivilSCFM deploys multi-trade maintenance teams covering electrical systems, mechanical equipment, plumbing and civil infrastructure, and utility services. Each technician is trained and deployed for the specific systems present in your facility. No subcontracting, no unfamiliar faces on-site.
Documented, Reported, and Always Audit-ReadyEvery maintenance activity is logged. Service records, preventive maintenance completion reports, breakdown logs, and compliance documentation are maintained throughout the contract and shared with your facility manager via WhatsApp and email on a schedule you define. Your next audit starts with records already in order.
Scope of Services

Every System. Every Schedule. Every Service Record Maintained.

Planned. Maintained. Documented.

Planned. Maintained. Documented.

Every SCFM operation and maintenance programme runs on a structured preventive schedule, staffed by trained on-site teams, and documented so your facility management team has complete visibility of every service, every system, every month.

Facility audit conducted before programme design. Electrical, mechanical, civil, and utility systems assessed. Maintenance schedules, staffing requirements, and service frequencies confirmed and deployed. Dedicated on-site maintenance team or periodic visit model based on facility size and criticality.

Programme designOn-site teamMulti-trade

Scheduled maintenance of electrical distribution systems, panels, switchgear, lighting, power outlets, earthing systems, and connected equipment. Preventive checks, load monitoring, and fault detection carried out on a confirmed schedule. Breakdown response managed within agreed SLA.

Electrical maintenanceSwitchgearFault detection

Planned maintenance of HVAC systems, pumps, motors, compressors, cooling towers, and mechanical plant. Service schedules aligned to OEM recommendations and facility usage patterns. Condition monitoring, lubrication, and mechanical inspection records maintained throughout.

Mechanical maintenanceHVACPumps and motors

Scheduled inspection and maintenance of plumbing systems, drainage networks, water supply lines, tanks, and civil infrastructure. Leak detection, pipe condition assessment, and minor civil repair managed as part of the programme scope.

PlumbingCivil maintenanceDrainage systems

Operation and routine maintenance of utility systems including water treatment, effluent treatment, compressed air, and DG sets. Daily operational checks, log maintenance, and scheduled service visits managed by trained operators and technicians.

Utility systemsWater treatmentDG sets

Facility-wide PPM schedule designed and implemented covering all critical systems and equipment. Service frequencies set based on OEM guidelines, system criticality, and compliance requirements. PPM completion records maintained and tracked against schedule for every asset in scope.

PPM scheduleAsset managementCompliance

Breakdown calls logged and attended within agreed response SLA. Root cause identified, corrective action taken, and resolution documented. Repeat failures tracked and flagged for preventive schedule adjustment. 2-hour response and 4-hour resolution TAT maintained for critical systems.

Breakdown responseCorrective maintenanceSLA

Annual maintenance contracts for specialised equipment coordinated and tracked on the client's behalf. OEM service visits scheduled, attended, and documented. Vendor performance tracked and reported. Single point of contact for all AMC and third-party maintenance coordination.

AMC coordinationVendor managementOEM service

Complete maintenance records including PPM logs, breakdown reports, service completion certificates, inspection checklists, and compliance documentation maintained throughout the contract. Formatted for internal audits, regulatory inspections, and ISO reviews. Shared with facility management on a confirmed reporting schedule.

Maintenance recordsAudit-readyCompliance logs
Compliance & Credentials

ISO 9001:2015 Quality Management

ISO 9001:2015 aligned · PPM scheduling · Quality-assured delivery

EHS-Compliant Maintenance Teams and Safe Working Practices

Permit-to-work trained · Electrical safety certified · EHS-compliant

Statutory Compliance and Regulatory Inspection Readiness

Statutory compliance supported · Inspection records maintained · Regulatory audit ready

COMMON QUESTIONS

What Facility and Plant Managers Ask Before Outsourcing Operation and Maintenance

Questions about whether PPM and breakdown response are covered under one contract, which trades and systems are included, response time SLAs, how AMC coordination is managed, what maintenance documentation is provided, and whether SCFM can take over a facility that already has existing systems and contracts in place.

Ask Us Directly
Yes. SCFM O&M programmes cover both planned preventive maintenance and breakdown response under a single managed contract. PPM schedules are designed and implemented for all systems in scope, and breakdown calls are attended within the agreed response SLA. Both are documented and reported through a single point of contact.
SCFM deploys multi-trade maintenance teams covering electrical systems, mechanical equipment, plumbing and civil infrastructure, and utility systems. The specific trades deployed are confirmed at the programme design stage based on the systems present in your facility. All technicians are trained and assigned to the systems they are qualified to maintain.
SCFM maintains a 2-hour response and 4-hour resolution TAT for critical system breakdowns under standard O&M contracts. Response and resolution timelines are confirmed in the service agreement and tracked throughout the contract. Repeat failures are logged, root causes identified, and preventive schedules adjusted to reduce recurrence.
SCFM coordinates annual maintenance contracts for specialised equipment on the client's behalf. OEM service visits are scheduled, attended, and documented. Vendor performance is tracked and reported. All AMC and third-party maintenance activity is managed through a single point of contact so your facility team is not chasing multiple vendors.
SCFM maintains complete maintenance records including PPM logs, breakdown reports, service completion certificates, inspection checklists, and compliance documentation throughout the contract. Records are formatted for internal audits, regulatory inspections, and ISO reviews, and are shared with your facility management team via WhatsApp and email on a confirmed reporting schedule.
Yes. SCFM conducts a facility audit before the programme begins to assess the condition of existing systems, review outstanding AMCs, and identify any maintenance backlog. The O&M programme is then designed around the actual state of the facility, not a generic template. Transition from an existing contractor or in-house team is managed with a confirmed handover plan.
GET IN TOUCH

Your Facility Deserves a Maintenance Programme Built Around It. Not a Generic Contract.

Tell us your facility type, systems in scope, and current maintenance gaps. We will conduct a site assessment and share a programme proposal within 48 hours.